The pain
The receptionist enters the customer's details by hand, the mechanic re-types the same information into a different system, and the cashier reconstructs the service record from paper notes to produce a bill.
Car Dealership 360
The result
What the receptionist enters, the mechanic sees. When the service ends, the cashier's bill is ready.
English on-screen text. Fictional demonstration, not a live customer system. Music and sound effects. Starts muted.
How it works
The added value is in the connection. Every department reads from and writes to the same record from the moment the customer arrives. The receptionist's check-in becomes the mechanic's brief and the cashier's billing summary automatically. There is no re-entry step, no paper handoff between desks. Staff work from one live view of the customer and vehicle, from arrival to payment.
Register the visit once
Record and approve the work
Prepare the final handoff
Scope, savings and a working example
A working example
The receptionist types the customer's details into one system. The mechanic re-enters them into another. The cashier types them again for the invoice. Three opportunities for an error.
The receptionist enters the customer's details in one system. The mechanic types them into another. The cashier into a third. The same information is entered multiple times, and every manual transfer is a chance for an error, a delay, or a lost service record.
Savings to measure
- Less duplicate data entry and paper handoff between departments
- Faster billing with a clear, traceable audit trail
- A clearer service history for future visits
The customer vehicle app and automated reminders are shown as an expansion path, not claimed as completed scope in the current reference.
What the system handles
- Share approved records between departments
- Track authors, timestamps, and service history
What your team controls
- Approve quotes and exceptional repairs
- Confirm insurance and registration actions
- Review personalised offers before sending
Best fit: Dealer groups · Service networks · Rental fleets · Equipment maintenance
Reference: a major Slovenian automotive group covering sales, tyres, oil, repairs, registration and insurance. Delivered through a Fable Labs partner. Client name is under NDA; visuals from the implementation are available without identifying the client.
Demo
Register a sample visit, switch to the workshop, then follow the same record through to an invoice draft.
CONNECTED VISIT · FICTIONAL WORK ORDER
One customer. No paper handoff.
Sample data · how this demo works
Fictional records and prices. No dealer systems, real invoice, payment or message. Department switching illustrates responsibilities, not access control. Changes reset on reload.
- 01 · ReceptionRegister customer and vehicle
- 02 · WorkshopRecord work and exceptions
- 03 · CashierWaiting for completed work
RECEPTION VIEW
Start the visit once.
Prepare for the next visit.OPTIONAL EXPANSION · NOT CONFIRMED DELIVERED SCOPE
OPTIONAL EXPANSION · NOT CONFIRMED DELIVERED SCOPE
Prepare for the next visit.
A customer app and service reminders can extend the connected record. Dates, consent, channels and responsibility need their own agreed scope.
Sample follow-up date: 5 October 2026. Illustrative only — not a maintenance recommendation.
Finish the sample handoff and invoice draft first.
How would this work for your business?
Tell us about your current process. We’ll map the right setup around your tools and agree on a focused pilot.